Need Help Paying Your Home Heating Bills?
**Applications for energy assistance for the 2023-2024 heating season are now being accepted.**
Appointments are currently available during the agency’s normal business hours of 8:00 a.m. – 4:00 p.m. Applications can be done either by phone, by Mail, In-person, or directly online at CEAP.
Households must apply seasonally. Anyone entering the building will need to wear a mask and keep social distance.

CEAP, The Connecticut Energy Assistance Program, is designed to offset winter heating costs for income/asset eligible households in Windham and Tolland counties. Program eligibility is determined by total household gross income and is available for all heated households using oil, kerosene, propane, wood, pellets, coal, electric, or natural gas heat. Residents of Windham and Tolland counties can contact Access in Willimantic at 860-450-7400 or in Danielson at 860-412-1600 to make a phone appointment and provide a working telephone number in order for an Intake Tech to call back.
Deliverable-heated households may use benefits starting November 1st and ending May 2nd. Utility-heated households (Eversource Energy, formerly CL&P and YES Yankee Gas) are eligible to participate in the matching payment programs and are protected from utility shut-off from November 1st through May 1st.
Heating System Replacement/Repair is for eligible households of heating systems and associated equipment of single-family owner-occupied dwellings determined to be unsafe or inoperable.
IF YOU NEED HELP ENROLLING IN ANY OF THE FOLLOWING EVERSOURCE SERVICES PLEASE CALL THE ACCESS AGENCY’S ASSURANCE 16 COORDINATOR AT 860 412-1600 FOR THE KILLINGLY AREA OR 860 450-7400 FOR THE WILLIMANTIC AREA:
The Energy Assistance program is funded by the Connecticut Energy Assistance Program (CEAP) and the Contingency Heating Assistance Program (CHAP).
CT LOW-INCOME HOUSEHOLD WATER ASSISTANCE PROGRAM (LIHWAP):
The Connecticut Low Income Household Water Assistance Program (LIHWAP) is funded by the Connecticut Department of Social Services.
RESOURCES
ELIGIBILITY & APPLYING
This program is for: Households
More information about enrolling in this program:
Windham and Tolland County Residents can call either the Willimantic or Danielson office to make an appointment.