Apply for energy assistance


Applications for energy assistance for the 2021-2022 heating season are now being accepted by the Access Community Action Agency. Help is available for all heated households in Windham and Tolland counties using oil, kerosene, propane, wood, pellets, coal, electric, or natural gas heat. In order to qualify, you must have an annual household income (before taxes) that is below 60 percent of the State Median Income. For example, a family of four can make up to $69,560 before taxes and qualify for assistance. A person who participates or has family members who participate in certain other benefit programs, such as SNAP, SSI, TANF, automatically meets the eligibility requirement.

Residents of Windham and Tolland counties can contact Access in Willimantic at 860-450-7400 or in Danielson at 860-412-1600 to make an appointment.  Appointments are currently available during the agency’s normal business hours of 8:00 a.m. – 4:00 p.m. and can be either by phone or in person. Households must apply seasonally.  Previous Access customers can create an account and schedule an appointment online at: Deliverable-heated households may use benefits starting November 1st and ending May 2nd. Utility-heated households (Eversource Energy, electric, and gas) are eligible to participate in the matching payment programs and are protected from utility shut-off from November 1st through May 1st.

Required Documentation for all household members 18 and over. Refer to the chart below to see if you are categorically eligible: