Access Case Management is available to assist individuals and families that have multiple needs with ongoing support. Through intake and assessment, we are able to identify and provide necessary referrals to both agency programs and outside resources, including the Department of Social Services programs. Customers are assisted in developing a service plan that identifies barriers that pose difficulty in moving towards self-sufficiency and strengths that boost their ability to be economically stable.

Access Community Action Agency Community Health Workers provide referrals and services that address the social determinants of health so that under-resourced individuals, families and communities achieve and sustain economic stability.

Case Managers provide crisis intervention to individuals and families in the following (but not limited to) areas:

  • Assistance with seeking housing and employment
  • Benefit Coordination (e.g., Child Support, Social Security, TANF, SNAP aka Food Stamps, SAGA, HUSKY, Health Care Exchange, etc.)
  • Budgeting
  • Bus Passes
  • Incentives (when funds are available)
  • Interview Skills Training
  • Job Referrals
  • Mediation/Customer Advocacy Interventions
  • Pre-Application Assistance (e.g., Child Support, Social Security, TANF, SNAP aka Food Stamps, SAGA, HUSKY, etc.)
  • Referrals (e.g, WICEnergy AssistanceEmergency ShelterFood Bank, etc).
  • Rent Payments (when funds are available)
  • Resume Development

Call Today:

Willimantic Office Danielson Office

(860) 450-7400 ext. 7418 & 7430 (860) 412-1600 ext. 1646

Case management human services infrastructure - HSI
SNAP Brochure

Supplemental Nutrition Assistance Program (SNAP) Brochure English and Spanish


This program is for: Income eligible individuals and families living in Windham and Tolland counties.

More information about enrolling in this program:

Anyone can make an appointment in Willimantic and Danielson.


Director – Case Management Services

Case Management/HSI

is funded by the Connecticut Department of Social Services (DSS).

woman holding a little girls hands